Marinage

Terms and Conditions

Last updated: 16 October 2026

1. Who we are and what these Terms cover

1.1 The website www.marinage.in and its apps (the "Platform") are run under the name "Marinage". Marinage is being registered as a limited liability partnership (LLP). Until then, the Platform is run, and these Terms are entered into, by Raunak Biswas, under the registered business name Marinage Industries, of 3rd Floor, Sree Durga Apartment, Andul Mouri Rd, Pirtala, Andul Mauri, Duillya, Howrah, West Bengal 711302, India, on behalf of the Marinage business. "We", "us" and "our" mean Marinage and, until the LLP is formed, Raunak Biswas acting for it.

1.2 These Terms and Conditions ("Terms") are an agreement between you and us. They apply whenever you visit the Platform, create an account, list a boat, message another user, buy a plan, credits or a featured listing, or join the affiliate program. Our Privacy Policy, Refund Policy and Shipping Policy form part of these Terms.

1.3 By using the Platform you accept these Terms. If you do not accept them, do not use the Platform.

1.4 Contact: contact@marinage.in, +91 82740 12419.

2. Definitions

  • "User" or "member": anyone with a Marinage account.
  • "Owner": a member who lists a boat on the Platform.
  • "Customer": a member who looks for, asks about, rents, charters or buys a boat.
  • "Trader": a member holding an active plan.
  • "Affiliate": a member whose affiliate application we have approved.
  • "Listing": a boat's page on the Platform, with its photos, details, prices and papers.
  • "Paid Services": plans (passes), messaging credits and featured listings that you buy from us.
  • "Owner Deal": any rental, charter, trip, sale or other arrangement between an Owner and a Customer.

3. What Marinage does, and what it does not do

3.1 Marinage is an online platform where Owners list boats and Customers find them and contact Owners. We provide the Listing pages, search, messaging between users, verification of members and of boat papers, and the Paid Services.

3.2 Online booking and payment for trips is not open. No rental, charter, trip or sale can be booked or paid for on the Platform today. Every Owner Deal is arranged, agreed and paid for directly between the Owner and the Customer, outside the Platform.

3.3 We are not a party to any Owner Deal. We do not own, operate, crew, inspect, insure or sell the boats listed, and we do not act as an agent of any Owner or Customer. We do not collect, hold or pass on money for any Owner Deal. The Owner alone is responsible for the boat, the trip and anything agreed with the Customer, including price, payment, cancellation and refund.

3.4 When we show a paper as "Verified" or "Checked", it means we looked at a copy of that document and it appeared valid on the date shown. It is not a survey, an inspection of the boat, or a promise that the boat is safe, fit for a purpose, or as described.

3.5 We may later open online booking and payment for trips. If we do, we will publish updated Terms before it starts.

4. Eligibility and accounts

4.1 You must be at least 18 years old and able to enter into a binding contract under Indian law.

4.2 You may hold one account. Each phone number may be linked to one account only.

4.3 You must give true, current and complete information, keep it up to date, and keep your sign-in details secret. You are responsible for everything done through your account.

4.4 Verification. We ask members to verify their identity: customers with PAN and proof of address, owners additionally with GST and the other documents the Platform asks for. Some features need a verified account or a verified phone number, for example publishing a Listing. We may refuse or withdraw verification if documents are missing, unclear or false.

4.5 Admin accounts are run by us and cannot be used to buy, list or message.

5. Rules for Owners

5.1 You must have the right to list the boat, and you must hold, and keep valid, every registration, survey, licence, permit, insurance and safety certificate that the law requires for the boat and for how you offer it (including under the Inland Vessels Act, 2021, the Merchant Shipping Act, and the rules of the relevant State Maritime Board or inland water authority).

5.2 Your Listing must be accurate and complete: true photos, true specifications, true prices, the real location, and no hidden charges. Papers you upload must be genuine and current.

5.3 You are solely responsible for every Owner Deal: the safety of passengers and crew, safety equipment and briefings, qualified crew, weather decisions, the price you agree, payment, cancellations, refunds, receipts and invoices, and all taxes on what you earn, including GST where it applies to you.

5.4 You must reply to Customers honestly and must not use the Platform to collect personal data for any purpose other than the Owner Deal being discussed.

5.5 We review Listings before they go live and may refuse, hide or remove a Listing, or ask for more papers, at any time.

5.6 Boats for sale: the exact location and registration number of a boat for sale are not shown publicly. Your boats for sale stay visible while you hold an active plan and for 7 days after it ends.

6. Rules for Customers

6.1 Read the Listing and ask the Owner anything you need to know before you agree a trip or a purchase.

6.2 You deal with the Owner at your own risk. Check the boat, the crew, the safety equipment and the papers yourself, follow the Owner's and crew's safety instructions, and do not board a boat you think is unsafe.

6.3 Pay the Owner only after you are satisfied with what has been agreed. Marinage does not receive or protect that payment, cannot refund it and cannot force an Owner to refund it.

6.4 Buying a boat: get your own survey, legal and registration checks before you pay. Marinage does not hold deposits and does not complete sales.

6.5 Please report any Owner or Listing you think is unsafe, false or fraudulent to contact@marinage.in. We may remove the Listing or suspend the Owner, but we are not responsible for the Owner's acts.

7. Messaging

7.1 Messages between members are stored by us so that both sides can read them and so that we can look into reports of abuse or fraud.

7.2 Messaging an Owner about a boat to rent or charter is free while online booking is closed.

7.3 Starting a new conversation about a boat for sale needs an active plan (except for featured boats and some categories) and uses messaging credits, as shown before you send. Replies are free. If the Owner does not reply within 7 days, the credits are returned to you as credits.

7.4 Do not send spam, abuse, threats, or requests to move payments in ways meant to defraud anyone. Do not share another person's personal data without their permission.

8. Paid Services: plans, credits and featured listings

8.1 What you buy. The Paid Services, their prices and what each includes are shown on the Pricing page and before you pay. Prices are in Indian Rupees and are the full amount you pay.

8.2 Plans (passes) run for 30, 90 or 365 days from the start date. One pass runs at a time: a pass bought while another is running starts when the running one ends. Passes do not renew automatically. A plan gives access to the full sale catalogue, sale listing slots and monthly messaging credits as described on the Pricing page.

8.3 Credit packs are messaging credits that can be used for 365 days from purchase. Credits have no cash value, cannot be transferred and cannot be exchanged for money.

8.4 Featured listings feature one of your boats for sale for 7 or 30 days. A featured period cannot run beyond your plan.

8.5 Who you pay. Payments are processed by Razorpay and received for Marinage by Raunak Biswas, in a Razorpay account in his name until the LLP is formed. Your statement may show his name. We do not see or store your card, UPI or bank login details.

8.6 Tax. We are not registered under GST at present, so no GST is charged on the Paid Services and we do not issue GST invoices. We give a receipt on request. Once we register, prices and receipts will show GST where it applies.

8.7 Delivery and refunds are covered by our Shipping Policy and Refund Policy.

8.8 We may change prices and what a plan includes. A change never affects a Paid Service you have already bought.

9. Affiliate program

9.1 Any member may apply. Approved Affiliates get links to eligible boats and a sign-up link, and can see how many people opened them.

9.2 No earnings yet. Affiliate commission is paid on bookings made online through the Platform. Because online booking is not open, no commission is earned and nothing is paid out until it opens. Clicks and sign-ups through your links are counted from today. We will publish the commission terms, including the attribution window, owners' rates, payout timing, minimum payout and tax deduction (TDS, for which you will need a PAN), before any commission can be earned.

9.3 You must say clearly, wherever you share a link, that you may earn from it (as the Advertising Standards Council of India's guidelines for influencers require). You must not use spam, fake clicks, hidden links, paid ads on the Marinage name, or misleading claims about a boat, an Owner or Marinage.

9.4 We may suspend links or close an affiliate account for breaking these Terms, and may withhold any commission earned through a breach.

10. Content you post

10.1 You keep ownership of the photos, text and documents you upload. You give us a non-exclusive, royalty-free, worldwide licence to host, show, resize and use them to run and promote the Platform for as long as they are on the Platform, and for a reasonable time afterwards in backups.

10.2 You must have the right to upload what you post. You must not post anything that:

  • belongs to someone else and you have no right to;
  • is obscene, pornographic, paedophilic, invasive of another's privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, or encourages money laundering or gambling;
  • is harmful to children;
  • is false, misleading or impersonates another person;
  • infringes a patent, trademark, copyright or other right;
  • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order;
  • contains viruses or other harmful code;
  • breaks any law in force.

10.3 We may remove any content that breaks these Terms or the law, and we act on lawful orders and valid complaints as the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 require.

11. What you must not do

Do not: misuse or try to break into the Platform; scrape, copy or resell Listings or user data; create fake accounts, Listings or reviews; contact users to take them off the Platform in order to defraud them; or use the Platform for anything unlawful.

12. Suspension and closing your account

12.1 We may suspend or close an account, hide Listings or limit features if we reasonably believe a member has broken these Terms or the law, put other users at risk, or given false documents. Where we can, we will tell you why.

12.2 You may close your account at any time by writing to contact@marinage.in. Closing an account does not cancel what you already owe or what you have already agreed with another member.

13. Our intellectual property

The Marinage name, logo, website design, text and software belong to the Marinage business or its licensors. You may not copy or use them without our written permission, except to share links to Listings.

14. Disclaimers

14.1 The Platform is provided "as is" and "as available". We do our best to keep it running and accurate, but we do not promise that it will always be available, error-free or secure.

14.2 Listings, prices, availability and papers come from Owners. We do not guarantee that they are accurate, complete or current, or that any Owner Deal will happen as described.

15. Limitation of liability

15.1 We are not liable for any Owner Deal, or for any loss, injury, damage, delay or dispute arising from it, from a boat, or from the acts of an Owner, Customer or Affiliate.

15.2 We are not liable for indirect or consequential losses, loss of profit, loss of business or loss of data.

15.3 Our total liability to you for anything arising from the Platform is limited to the amount you paid us for Paid Services in the 12 months before the claim.

15.4 Nothing in these Terms limits liability that cannot be limited under Indian law, including under the Consumer Protection Act, 2019.

16. Indemnity

You agree to compensate us for any claim, loss or cost (including reasonable legal fees) arising from your Listings, your Owner Deals, your content, or your breach of these Terms or the law.

17. Complaints and Grievance Officer

17.1 Write to our Grievance Officer with any complaint about the Platform, a Listing, another member, a payment or your personal data:

  • Raunak Biswas, Grievance Officer
  • Email: krakenrk04@gmail.com
  • Address: 3rd Floor, Sree Durga Apartment, Andul Mouri Rd, Pirtala, Andul Mauri, Duillya, Howrah, West Bengal 711302, India

17.2 We acknowledge every complaint within 24 hours and resolve it within 15 days of receiving it. We act on a complaint about content that exposes a person's private area, shows them in full or partial nudity or sexual acts, or impersonates them, within 24 hours.

17.3 You may also approach the consumer commissions under the Consumer Protection Act, 2019.

18. Transfer to the LLP

Marinage is being registered as a limited liability partnership (LLP). You agree that we may transfer these Terms, your account and our rights and duties under them to that LLP. We will tell registered users by email before the transfer, and it will not reduce your rights under these Terms.

19. Changes to these Terms

We may update these Terms. We will post the new version here with its date and, for important changes, tell registered users by email before they take effect. If you keep using the Platform after that, the new Terms apply. Changes never apply to a Paid Service bought before the change.

20. Governing law and courts

These Terms are governed by the laws of India. Subject to your rights under consumer protection law, the courts at Howrah, West Bengal have exclusive jurisdiction over any dispute arising from them or from the Platform.

21. General

If any part of these Terms is found unenforceable, the rest still applies. If we do not enforce a right at once, we have not given it up. These Terms are the whole agreement between you and us about the Platform.