Shipping Policy

Last updated: 16 October 2026

Marinage (www.marinage.in) is run by Raunak Biswas under the registered business name Marinage Industries, on behalf of the Marinage business, 3rd Floor, Sree Durga Apartment, Andul Mouri Rd, Pirtala, Andul Mauri, Duillya, Howrah, West Bengal 711302, India.

1. Nothing is shipped

Marinage sells only digital services: plans (passes), messaging credits and featured listings. We do not sell or ship any physical goods, and there are no shipping or delivery charges.

Boats listed on Marinage are sold, rented or chartered by their Owners, not by Marinage. Delivery, transport or handover of a boat is arranged between the Owner and the buyer or customer, and is not covered by this policy.

2. How and when a purchase is delivered

Your purchase is added to your Marinage account as soon as Razorpay confirms the payment, normally within a few minutes:

• Plans (passes): start at once, or, if you already have a running pass, on the day it ends. You can see the start and end dates under Account → Plan and credits.
• Credit packs: added to your credit balance at once and usable for 365 days.
• Featured listings: your boat is featured at once for the 7 or 30 days you chose.

Razorpay confirms the payment to the email or phone number you use at checkout. If you need a receipt from us, write to contact@marinage.in.

3. If it has not arrived

If your purchase does not appear in your account within 24 hours of payment, write to contact@marinage.in or call +91 82740 12419 with your Razorpay payment ID (it starts with pay_). If we cannot add it, we refund the full amount as our Refund Policy explains.